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FIFA has acknowledged a ticketing error that allowed dozens of fans to secure free tickets for the 2026 World Cup and is now asking the affected supporters to pay the correct amount or risk losing their seats.
The world football governing body confirmed that about 60 fans were allocated tickets at “0 USD” following a payment issue during the checkout process.
In a statement via its X handle on Thursday, it said, “FIFA can confirm that approximately 60 FIFA World Cup 2026 fans received a communication on Wednesday, 3 June, regarding tickets that had been allocated at no charge (0 USD) due to a prior payment issue during the checkout process.”
While apologising for the error, FIFA said the tickets remain reserved, and affected supporters have been invited to complete payment.
“The tickets requested by these fans remain reserved, and the affected fans have been invited to complete payment of the correct amount,” the organisation said.
According to reports, fans have been given seven days to make payment or forfeit their tickets.
Ticket Talk Network, which first reported the issue, said the affected tickets were for group-stage matches scheduled to be played in Toronto, Canada.
The incident comes amid growing scrutiny of FIFA’s ticketing arrangements for the expanded 2026 World Cup, which will be co-hosted by the United States, Canada and Mexico.
The football body in early May faced criticism over the cost of World Cup tickets, with fan organisation Football Supporters Europe (FSE) branding the pricing structure “extortionate” and a “monumental betrayal”.
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